You will check in at the Registration area when you arrive at the Expo Hall at Alliant Energy Center. Follow the signs to Empty Stocking Club.
At Registration, you will be asked to show your voucher (paper version or electronic) and it will be scanned. If you do not have a voucher, you will need to register on site. Please have identification for yourself, along with proof of current address and birth certificates (or other proof of birth date) for children for whom you would like to get a toy.
You will be given a number and invited to wait in the waiting area until your number is called.
Please note that, depending on the time of day and how busy it is, there may be a wait. If time is a factor, in previous years, noon to 3:00 p.m. has seemed less busy.
When your number is called, a volunteer shopper will meet you at the door and accompany you to the age-appropriate toys and books for your children. You may select one age-appropriate toy and one book for each of your children.
Once you select your toys from the display area, a shopping assistant will accompany you to the check-out, where your toys and books will be scanned and bagged for you before you depart.
Here are some questions we commonly get about the Toy Depot and logistics around our toy and book distribution event.